This Privacy Policy explains how LinguaHub processes personal information when you visit sakkarystore.com, make an enquiry, book a consultation, enrol in a course, or take part in our small-group language courses and related online services.
We use personal data to respond to enquiries, assess language level, match learners to suitable groups and timetables, confirm course terms, manage enrolment, deliver scheduled lessons and guided practice, provide progress summaries, arrange materials, process payments, maintain records, support the website and online lessons, and meet legal and operational obligations.
We may share personal data with payment processors, hosting and website support providers, communication tools, online lesson platforms, and other service providers that help us operate the website and deliver courses. These parties may process data only for the services they provide to us and under appropriate confidentiality and security obligations.
We may disclose personal data where required by law, court order, lawful request, or to protect our rights, users, staff, or property. We may also share information to respond to a dispute, enforce our terms, or support a lawful investigation.
We may collect identification and contact details, course enquiry information, placement and level-screening responses, enrolment and timetable details, payment and billing records, attendance information, lesson participation records, progress summaries, materials requests, and technical data such as device, browser, and usage information when you use the website or online lessons.
We receive data from forms, messages, booking and consultation requests, placement and progress activities, payment interactions, and records generated when you access the website, online lessons, or related support channels.
We may use essential cookies to support site security and basic functions, preference cookies to remember settings, and analytics cookies to understand site performance and usage patterns. Cookie categories may change if the website features change.
You can usually block or delete cookies through your browser settings. Where the website offers cookie controls, you may use them to manage preference, analytics, and similar non-essential cookies. Some site functions may not work properly if certain cookies are disabled.
Subject to legal limits, you may request access to the personal data we hold about you, ask us to correct inaccurate information, object to certain processing, or request deletion where we no longer need the data. We may need to verify your identity before acting on a request.
To make a privacy request, use the contact details in this policy and describe the information or action you are seeking. We may ask for additional details to locate the relevant records and to confirm that the request is authorised.
We keep personal data only for as long as it is needed for the purpose for which it was collected, to manage the course relationship, to maintain business and financial records, or to meet legal and accounting obligations. When data is no longer required, we delete it, anonymise it, or archive it where retention is still necessary.
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or data handling practices. The revised version will apply from the date it is posted, and where appropriate we will take reasonable steps to draw attention to material changes.
